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MORE THAN 500,000 HOME CARE VISITS LAST LESS THAN 5 MINUTES (The Telegraph):

We would like to draw attention to this sad article which uncovers that huge amounts of community visits last less than 5 minutes and usually culminate in the client having to make a decision as to whether to be washed or fed. Herts HomeCare have always actively avoided this scenario, by insisting to private clients and Local Authorities that our minimum call time is 1 hour so there is an adequate timeframe to provide quality care (read more...)

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